FAQs

Monday to Friday: 9AM - 4:30PM
We are closed weekends and public holidays.

Our offices are located at 8/44 Silverdale Street, Silverdale Auckland 0932, New Zealand.

Yes, you are more than welcome to pick up your order during normal business hours. Cash, eftpos and credit cards (Mastercard and Visa) accepted.

We take orders over the phone during normal business hours or leave a message after hours. Call 09 444 2321 or Freephone 0800 370 999.

We send our parcels out via CourierPost within NZ.

We send out orders via tracked, non-signature required courier. The courier will leave your parcel in the letterbox or other location if they feel it is safe to do so.

We accept credit card (Mastercard and Visa), bank deposit, laybuy and laitpay. Cash payments are accepted for in-store purchases.

All orders over $60 qualify for free shipping. There is a flat shipping fee of $5.95 for all orders under $60. There is no extra fee for rural delivery.

We ship to almost every country in the world. International shipping charges are calculated automatically when you place an order. Once your delivery country has been selected the various shipping options and charges will be displayed.

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 We love bees and the wonderful gifts they give us and guarantee that none are harmed in the bee venom collection process.

 All our products are proudly made in New Zealand.

 At abeeco, we're so proud of all our products that if you're not happy with your purchase, you can return it to us for a full refund or replacement within 30 days, no questions asked. 
How to Return:
Please call us on our Freephone number 0800 370 999, or post returns to -

 The Returns Team
 P.O. Box 38
Red Beach 0932
Auckland

Please include a covering letter quoting your name, address and contact phone number. Alternatively you may wish to drop your returns directly into our Auckland office: 8/44 Silverdale Street, Silverdale Auckland 0932, New Zealand. Once we have received your returned item, we will refund your money less any shipping costs.