常见问题 解答

注册我们的通讯，通过电子邮件了解我们所有最新的特价和独家优惠，并在Facebook、Instagram和Twitter上查看我们的情况。

We recommend identifying your health goals first such as improving skin, boosting immunity or supporting joint health. You can browse our website by category or health concern. Alternatively, you might like to email our naturopath for health advice at [email protected].

我们热爱蜜蜂和它们给予我们的美好礼物，并保证在采集蜂毒的过程中不伤害任何蜜蜂。 工作原理收集蜂毒的方法是在蜂巢旁放置一块特制的玻璃。玻璃上有微弱的电流通过，促使蜜蜂 "蜇 "它。它们释放出毒液，然后从表面收集毒液。通常情况下，当蜜蜂蜇人时，蜜蜂会死亡，因为当它们拉开距离时，腹部会与毒刺相连，并被扯出体外，从而导致死亡。 但当蜜蜂蜇玻璃时却不会发生这种情况--它们的毒刺无法穿透玻璃表面，因此不会受到伤害。

我们所有的产品都是在新西兰自豪地制造的。

有时，如果当地没有，我们也会从国际上采购一些原料。

We are open Monday to Friday: 9AM - 4:00PM
We are closed weekends and public holidays.

Our office outlet is located at 8/44 Silverdale Street, Silverdale Auckland, 0932, New Zealand.

是的，我们非常欢迎您在正常营业时间前来取货。我们接受现金、电子支付和信用卡（万事达卡和Visa卡）。当您在线订购时，也可以选择点击取货。

Yes we take orders over the phone during normal business hours or leave a message after hours. Call 09 444 2321 or Freephone 0800 370 999 to place your order.

We send our parcels out via CourierPost within NZ. For International orders, you have the option of choosing DHL.

We ship orders with a tracked courier service that doesn't require a signature. The courier will leave your parcel in a spot they consider safe.

We accept credit card (Mastercard and Visa), bank deposit, AfterPay and LatiPay. Cash payments are accepted for in-store purchases.

All orders over $95 shipped to a New Zealand address qualify for free shipping. There is a flat shipping fee of $7.95 for all orders under $95. There is no extra fee for rural delivery. We also offer a free click and collect option Full shipping details can be found here.

我们运送到世界上几乎每一个国家。当您下订单时,国际运费会自动计算。一旦您的送货国家已被选中,各种运输选项和费用将显示。

在 abeeco,我们为我们的所有产品感到骄傲,如果您对购买产品不满意,您可以在 30 天内将其退还给我们,以获得全额退款或更换,无需任何问题。 

如何返回:

请致电我们的免费电话号码 0800 370 999,或邮寄返回 - 

退货团队 P.O. Box 38
Red Beach 0932
Auckland

请在附信中注明您的姓名、地址和联系电话。您也可以将退货直接寄到我们的奥克兰办事处：8/44 Silverdale Street, Silverdale Auckland 0932, New Zealand。一旦我们收到您退回的货品，我们将在扣除运费后退还您的货款。

Pop starch is an eco-friendly packaging material made from renewable plant resources like corn starch. It's biodegradable and compostable, making it a great choice for reducing waste. However, it shouldn't go in the recycling bin. Instead, dispose of it in your compost bin or general waste, as it breaks down naturally and won't harm the environment.

You can find product ingredients listed on each relevant product page by clicking the 'Ingredients' drop down arrow to view the active ingredients.

We strive to provide as much detail as possible, ensuring that the information aligns with what is recorded on the manufacturing spec sheet so you know what you are taking.